Payment Policy

 Cassa serenna
Casa Serenna
Selling to: United Kingdom
Customer Service Email: infohelp@casaserennastore.com
Customer Service Phone: +31623008253
Company Address: Blankvoornstraat 70 Hoogvliet Rotterdam 3192 BZ Netherlands
Updated on: 1 December 2025

Payment Methods

At Cassa Serenna, we highly value your safety and convenience. We offer various payment methods that are not only easy to use but also strictly comply with United Kingdom legislation.

1. Visa

Fast, secure, and widely accepted

Visa is one of the most commonly used payment methods in the UK. Payments are processed through encrypted systems to protect your card information.

How it works:

• Select Visa at checkout

• Enter your card details

• Authenticate the payment (e.g., 3D Secure / Verified by Visa)

• Receive instant confirmation of your order

2. Mastercard

Reliable payments with strong security

Mastercard ensures secure transactions and supports advanced security features to protect against fraud.

How it works:

• Select Mastercard at checkout

• Enter your card information

• Confirm the payment through your bank’s authentication

• Order is confirmed immediately

3. American Express (Amex)

Premium and secure payment option

American Express offers enhanced purchase protection, making it a favourite for customers who prefer added security and rewards.

How it works:

• Choose American Express during checkout

• Enter your card details

• Complete authentication if requested

• Receive order confirmation

4. Maestro

Debit card payments made simple

Maestro is a popular debit card issued by Mastercard. It allows secure, direct payments from your bank account.

How it works:

• Select Maestro at checkout

• Enter your card information

• Approve the transaction through your bank

• Your order is confirmed immediately

5. UnionPay

Accepted for international customers who use UnionPay cards

UnionPay supports safe and encrypted transactions and is ideal for customers preferring an alternative card network.

How it works:

• Select UnionPay during checkout

• Enter required card information

• Authenticate as required

• Receive confirmation of your purchase

Security and Protection

Your security is our highest priority. All transactions are encrypted to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

 

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to:infohelp@casaserennastore.com if you have any questions.